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Call Center Confidential
This podcast series features stories and
insights from professionals in the call center industry. Short
interviews will cover the nature and challenges of the industry, offer
historical perspective and demonstrate how performance management
impacts the landscape. Sponsored by AIM Technology, Call Center
Confidential will neither pitch nor endorse particular products. Rather,
our goal is to inform and entertain audiences who are themselves engaged
in the business of contact centers.
Please fill out the following form to request our Call Center Confidential Podcasts (all fields are mandatory).
With AIM, we are more productive and managers can spend more time working with customers
and agents
--Wyn Lloyd-Jones, Barclays Bank PLC